FAQ

Where do products ship?

For now, products are available only in the contiguous United States.

How long will it take for my order to arrive? 

Orders will typically be dispatched within 3-5 business days.

We use third parties to fulfill orders. By purchasing products, you agree to be bound by those third parties’ terms of use and privacy policies, and hereby consent and authorize us to share any information and payment and shipping instructions you provide with such third-party service providers to the extent required to complete your transactions.

Can I return my product?

Returns vary by brand and are noted on each product page. For further support, please reach out to support@thehappyplacepresents.com. 

What if something's wrong with my product?

We partner with Route to cover any lost or damaged orders. If you’d like to protect your package, you can add this protection at checkout. 

How can my company work with JoAnna?

Interested in having your products sold here? We’re always looking for partners with similar values and visions. We use Canal for inventory and fulfillment. If you're interested in connecting with The Happy Place Presents, please reach out to support@thehappyplacepresents.com.